Wednesday, April 8, 2009
Wrong delivery of CD
This morning received the Wee Sing CD for Ryan, and played for him to listen. When listening, i felt that the songs do not seem to be the one i had ordered. At first I thought I had ordered wrong, but when i checked my email, i realized that it's the company - wonderbox can sent me the wrong CD. What i wanted was Children's Fingerplay song but they gave me silly songs. No wonder i felt that the silly songs CD sound so awful to me.
This company-wonderbox do not really have good customer service. Email them twice before but never reply back yet their website still can state they will reply within the day.
I just called them and told them about the wrong item delivered and the person said that she need to arrange for another day to deliver and will contact me again.
Lousy service, even a sorry also never say. Very disappointed with them and i will never order any things from them again.
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